Accessibility Arrangements for Customers with Disabilities

Under this obligation, the Bank works to realize the fundamental right of every customer with disabilities to receive the full extent of the services offered, independently to the extent possible, while upholding human dignity.

These days, as every other day, we are continuing to deliver service, adjusted to all our customers at all the Bank branches which are open to the public - at the self-service stations, via phone service through Poalim by Phone and in writing via fax and an email-to-fax service.

The Center for Social Banking is advancing initiatives and partnerships with an eye to leading social-business impact and it assists persons with disabilities to engage in gainful employment and in increasing awareness of inclusion of persons with disabilities in society and assisting in recruiting resources for their welfare.