The division provides service to most of the bank's business customers; activities with large corporate clients are conducted by the division's industry-specific banking experts, while middle-market clients are served through Business Centers located throughout Israel, and through Service Centers providing operational services.

The division oversees the activity of the bank group in most areas of the capital market, in Israel and overseas. This activity includes securities trading services (brokerage), securities custody, trading services in currencies and derivatives, research and consulting, services for financial asset managers, investment portfolio management, investment banking, underwriting, issuance management, and more. The international activity of the bank group includes the New York branch and representative offices, Hapoalim Switzerland, and Bank Pozitif in Turkey, as well as relationships maintained with banks around the world. Most of the international business banking activity of the bank is conducted through the New York branch, which focuses on providing comprehensive banking services to Israeli companies operating in the United States, as well as to local companies and clients, including credit, foreign trade, deposits, and dealing-room services. The New York branch offers its customers FDIC deposit insurance. The branch also grants credit through the acquisition of participations.